Emotional Intelligence
Number of credits: 4
Duration: 3 Days
Unit Standards: 252031 (Apply the principles and concepts of emotional intelligence to the management of self and others)
This course will enable learners to understand and apply emotional intelligence from a personal point of view and when leading others.
The programme content is set around the following outcomes:
- Demonstrating knowledge and understanding of the principles and concepts of emotional intelligence in respect of life and work relations
- Analysing the role of emotional intelligence in interpersonal and intrapersonal relationships in life and work situations
- Analysing the impact of emotional intelligence on life and work interactions
- Evaluating own level of emotional intelligence in order to determine development areas
