This is a 2 day accredited skills programme.
Training either takes place at the client site, or at the venue for our public programmes in Jet Park, Boskburg (Gauteng).
Course Description
Number of credits: 12
Duration: 2 Days
Unit Standards:
- 252037 (Build teams to achieve goals and objectives )
- 252043 (Manage a diverse work force to add value)
This programme will enable the learner to build a team that will help towards achieving goals and objectives, and to understand diversity in the workplace.
The programme content is set around the following outcomes:
- Demonstrate knowledge of and insight into the theory of teams and the importance of teams in workplace activities
- Apply the theory of teams to team dynamics
- Explain the process of building teams
- Analyse the role of team leader in promoting team effectiveness
- Evaluate the effectiveness of a team and propose ways to improve team effectiveness
- Demonstrate knowledge and understanding of diversity in the workplace
- Demonstrate understanding of the reality of diversity and its value in a unit
- Manage team members taking into account similarities and differences
- Dealing with disagreements and conflicts arising from diversity in a unit