This is a 3 day accredited skills programme.

Training either takes place at the client site, or at the venue for our public programmes in Jet Park, Boskburg (Gauteng).

Course Description

Number of credits: 10

Duration: 3 Days

Unit Standards

  • 13914 (Conduct a formal meeting)
  • 13911 (Induct a new member into a team)
  • 13918 (Manage time and the work process in a business environment)

This programme introduces the team or group leader to various administrative functions that are vital to the role of manager.   It looks at the preparation and procedures required in chairing a formal meeting using committee procedure. It also introduces the team or group leader to the preparation and procedures necessary to induct a new team member. In addition, it covers time management in order to enable learners to be efficient team leaders or junior managers in a business workplace.

The programme content is set around the following outcomes:

  • Preparing for a meeting
  • Conducting a meeting
  • Dealing with conflict in a meeting
  • Following up on a meeting
  • Preparing to receive a new member on a team
  • Introducing new members
  • Explaining how performance is monitored
  • Explaining opportunities available in an organisation for life long learning
  • Creating, maintaining and using a personal and team task list
  • Using and maintaining a diary
  • Prioritising tasks
  • Planning and following a work schedule